myam97's Privacy Policy

myam97 is a platform that takes the privacy of Myanmar players very seriously. This Privacy Policy ("Policy") describes how your personal information is handled when you use the myam97.im website and its related services.

By visiting this website or creating an account, you are considered to have accepted the terms in this Policy. If you have read and understood this Policy in advance, you may continue using our services.

This Policy applies only to players aged 21+. We do not collect personal information from persons under 21.

myam97 may collect the following types of information in order to provide services and maintain players' accounts.

1.1 Information You Provide Directly

• Name, date of birth, and/or gender
• Email address
• Phone number (for OTP verification)
• Banking/payment information (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
• Any information provided by the user

1.2 Automatically Collected Information

• IP address and browser type
• Login time and duration
• Device information (operating system, device model)
• Activity logs within the website
• Data collected from cookies and similar tracking technologies

1.3 Information Received from Third Parties

We may also receive necessary information from payment service providers, verification services, and partner organizations we work with. Such information is also handled in accordance with this Policy.

We use the personal information we collect only for the following purposes.

• Account Registration and Identity Verification
• Processing Deposits, Withdrawals and Fund Transfers
• Customer Support (24/7 Live Chat and Email)
• Preventing Fraud and Illegal Activity
• Improving the Platform and Services
• Providing Personalised Services to Improve the Player Experience
• Notifying Players of Service and Policy Changes
• Fulfilling Responsible Gambling Commitments

We will not use personal data for purposes other than those stated here. We will not sell it to third parties for advertising or marketing purposes.

The myam97 website uses cookies to improve the player experience and to keep the website running effectively.

Types of Cookies

• Essential Cookies — Required for core website functions such as logging in and maintaining sessions.
• Preference Cookies — Used to remember a player's preferences.
• Performance Cookies — Used to analyse how the website is used and to make improvements.

You can block cookies through your browser settings. Please note that doing so may reduce the functionality of some parts of the website.

We will not disclose players' personal data to third parties without good reason. However, we may share data in the following circumstances.

4.1 Service Providers

Payment partners (KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer services), game providers, software developers and IT service providers may access data only as needed to deliver their services, and must handle it in accordance with our instructions.

4.2 Legal Obligations

Where disclosure is required by law, court order or legal demand, we will act within the bounds of the law.

4.3 Business Transfers

In the event of a company merger or sale of assets, personal data may be transferred. If this occurs, players will be notified in advance.

myam97 uses technical and administrative security measures to protect players' personal data.

• SSL Encryption (TLS) — All data transmissions are protected with end-to-end encryption.
• Database Protection — Additional encryption is applied at the data storage level.
• Access Controls — Only authorised staff may access personal data.
• Security Audits — The platform's security is reviewed on a regular basis.
• Two-Factor Authentication — Provides an extra layer of security for your account.

Despite these measures, we cannot guarantee that data transmissions over the internet are 100% secure. Players are also responsible for their own account security — do not share your login details with anyone.

We retain personal data for as long as is needed to provide our services and to meet legal obligations.

• While a user's account is open — account data is retained
• Financial transaction records — retained as required by law
• After account closure — data not required for legal purposes is deleted

If you request account closure, we will retain data required by law for the legally specified period and delete the rest.

Every player who uses our services has the following rights regarding their personal data.

Right of Access

You may request to view the personal data we hold about you.

Right of Rectification

You may request that inaccurate or incomplete personal data be corrected. Data that can be edited directly in your account settings can be updated by you.

Right to Request Deletion

When an account is closed, you may request deletion of data that is not legally required to be retained. Data that must be kept under legally mandated retention periods cannot be deleted.

Right to restrict processing of personal data

You may restrict the use of your personal data that is not strictly necessary for providing the service.

To exercise these rights, contact us at [email protected] or through 24/7 Live Chat.

The myam97 platform is for players aged 21+ only. We do not knowingly or intentionally collect personal data from anyone under 21.

If you notice that a child is using our website, please notify us immediately at [email protected]. We will close that account and promptly address any related data.

We may update this privacy policy at any time. Any changes will be published on the website and will take effect from the date of publication.

For minor updates, you can check the "Last updated" date of this policy. For changes that significantly affect how personal data is handled, we will notify you in advance via your registered email or on the platform.

Continuing to use the website after changes have been made means you accept the updated policy.

If you have any questions, requests, or complaints about this privacy policy, you can reach us through the following channels.

• Email — [email protected]
• 24/7 Live Chat — You can ask us directly in Burmese via Live Chat on the website

We aim to handle privacy requests promptly. When contacting us, please provide full details related to your account.