What should I do if gambling stops being fun?

If you feel that gambling has become a problem, stop immediately and contact myam97 via Live Chat or at support@myam97.im. We can place a Time-Out on your account and help you set up Self-Exclusion. myam97 recognises that having the courage to stop at a difficult moment is a good decision.

21+ Only | Responsible Gambling

myam97's Responsible Gambling Policy

Gambling should be fun, not a problem. At myam97, you have access to tools and services to help you keep your gambling in check.

It is important to approach gambling mindfully

myam97 is a platform that looks after its players' wellbeing and long-term enjoyment. We believe that good gambling is for entertainment and fun — not a way to make money. That is why myam97 places great importance on responsible gambling and provides players with self-limit tools, time-out options, and 24/7 support.

If you feel that gambling is getting out of control, contact us via Live Chat without delay — we are ready to help in Burmese, 24/7.

Player Protection Tools

Self-Limits

Set a daily, weekly, or monthly deposit limit. The limit takes effect immediately, and removing it takes time to process — so you are effectively protected during that period.

Time-Out

When you want to take a break from gambling, you can temporarily close your account for 24 hours, 7 days, or 1 month. You cannot log back in until the time-out period is over.

Self-Exclusion

If things become more serious, you can choose a long-term self-exclusion. Under this policy, reopening the account requires an advance request well before the period ends, and we will carry out a review.

Session Time Limits

As your play session gets longer, you can receive a notification when your set time is up, and you can also set your own session time limit.

Spending Review

You can check your deposit/withdrawal history and gameplay history to get a clear picture of your gambling habits. Because your spending is transparent, you can make more informed decisions.

Burmese-Language Support

For any questions about your gaming, reach us anytime via 24/7 Live Chat. Talk to us in Burmese — we understand you perfectly.

Signs of a gambling problem

If you notice any of the following signs, take it as a signal to act now —

Difficulty stopping

If you decide it's time to stop but keep playing anyway, that's something to take seriously.

Chasing losses

If you keep depositing more money to "win back" what you've lost, that's a dangerous pattern.

Gambling is harming your family and work

If gambling is affecting your relationships, job, or studies, get help immediately.

Feeling like you have to hide your gambling

If you're hiding your gambling from the people around you, that's the moment to reflect.

Feeling down after a losing session

If a bad day at the tables leaves you in a dark place, gambling may have started controlling your emotions.

Borrowing money to gamble

If you've reached the point of borrowing money to play, stop immediately and contact us.

Healthy gambling habits

Set a budget in advance

Decide how much you're willing to spend before you start, and don't go over that limit. Only play with money you can afford to lose.

Set a time limit

Decide how long you'll play and stop when that time is up. Set a timer on your phone to keep track.

Don't chase losses

After a loss, avoid trying to win it back by playing more — that only leads to bigger losses.

Don't play when you're stressed

Playing when you're angry, sad, or drunk leads to worse decisions and worse outcomes.

Don't rely on gambling as income

Always remember that gambling is entertainment, not a source of income — wins happen sometimes, not always.

Take regular breaks

While playing, pause now and then, have some water, walk around — it helps you make better decisions.

Deposit limits and money management

At myam97, the minimum deposit per payment method is 3,000 Ks and the minimum withdrawal is 20,000 Ks. Withdrawals are normally processed within 1 hour.

These limits help players play within their budget. If you'd like to set a lower deposit limit for yourself, contact our support team and we'll sort it out.

myam97 welcomes open communication about any financial matter — being clear and honest leads to cleaner play.

3,000 Ks

Minimum Deposit

20,000 Ks

Minimum Withdrawal

1 hour

Withdrawal processing time

24/7

Service hours

Only players aged 21 and above are allowed to play

myam97 does not allow anyone under 21 to play. Make sure you are 21+ before playing. If a family member is getting around this restriction, contact us immediately.

21+ only

How to get help

24/7 Live Chat

You can reach our support team instantly via 24/7 Live Chat in Burmese. Feel free to talk openly at any time.

Contact by email

If you can't chat right now, send an email to [email protected]. We'll read it and get back to you.

Play responsibly at myam97

Use the tools we provide and enjoy gaming at a pace that works for you. Read the FAQ before you start so you're well prepared.

Questions about responsible gambling at myam97

Self-exclusion means a player voluntarily closes access to the myam97 platform for an extended period. Once this policy is set, reopening the account requires an advance request and verification before the period ends. It is the strongest protection available for those with gambling problems.

To set a deposit limit, contact myam97's 24/7 Live Chat and tell us the limit you want to apply. We will take care of it, and the limit takes effect immediately once set.

Time-Out is a temporary break from gambling lasting between 24 hours and 1 month; once the period ends, you can return to your account as normal. Self-Exclusion is a longer period — typically 6 months to 1 year or more — and reopening the account requires an advance request to us followed by a successful review. If the problem is serious, choose Self-Exclusion.

If you suspect a family member has a gambling problem, you can email myam97 at [email protected] and explain the situation. We can investigate the account and, where necessary, apply restrictions. Having an open and calm conversation with the person involved is the first step to take.

No. myam97 does not accept players under 21+. Age verification is carried out at account registration, and any account opened with false information will be closed, with any remaining balance handled in accordance with our policy.

If you feel that gambling has become a problem, stop immediately and contact myam97 via Live Chat or at [email protected]. We can place a Time-Out on your account and help you set up Self-Exclusion. myam97 recognises that having the courage to stop at a difficult moment is a good decision.